Catering Guidelines

Food Ordering Guarantee

Event/catering billing will be based on the guarantee or the actual number of guests served if it is greater than the guarantee provided. SVU Catering must be notified 48 hours in advance of the event date with the guaranteed number of guests as well as any decreases to a guarantee.

Every effort will be made to accommodate any requested increases, however, the University may not be able to ensure that the same entrée as selected will be available for the entire group. If the final guest count is not provided as requested, the last guest count on file will become the guarantee.

Additional Services

Standard linens will be provided for all catering tables, buffet and served meal seating. Additional services can be provided as follows:

ADDITIONAL SERVICES AVAILABLE
China - 5 piece setting
includes flatware and glassware
 $ 3.00 each
Cloth napkins
 $ .50 each
Tablecloths
$ 3.00 each
Table Skirting
$25.00 each

All serviceware and linens should remain at the original location at the end of the event.

Removal of Food

Due to health department regulations and the nature of catering services, any food not consumed may not be removed from the serving location and remains the property of SVU Catering.

Alcohol, Coffee & Tea

SVU Catering does not serve alcohol, coffee and tea on campus.

Food Order Cancellations

Cancellations of food orders must be made no less than 10 business days prior to the large event or parties will forfeit their down payment.

Smaller orders must be cancelled three business days before the event or they will forfeit their down payment.

Inclement Weather

In the case of a late cancellation due to extreme inclement weather, every attempt will be made to keep the costs billed to the customer at a minimum. However, the customer will be responsible for any and all special ordered food items or menu selections that cannot be absorbed into normal university Dining Service operations.

Late Arrivals

The catering manager must be notified when a group is arriving later than scheduled. SVU Catering will not be held responsible for holding food longer than 15 minutes past the scheduled time of service.

Pickup Food Orders

For campus events after 3 p.m., the event planner must pick-up the order. Exceptions will be made for banquets, weddings and other large events.